dancesontrains: (Default)
the tiny glory of doom! ([personal profile] dancesontrains) wrote in [community profile] pokestop2017-02-16 04:49 pm
Entry tags:

(no subject)

The problems I described in my last post ( http://pokestop.dreamwidth.org/26811.html ) are still continuing. What's the best way to contact Niantic to see about looking for a bug on my account? The only thing I can do right now is fight at gyms.
healingmirth: Delahoy from the Unusuals, unimpressed (unusuals - delahoy)

[personal profile] healingmirth 2017-02-18 11:21 pm (UTC)(link)
Have you tried filling a support request? I had to click around for some while before finding it, but it looks like this might be the right page:

https://support.pokemongo.nianticlabs.com/hc/en-us/requests/new?ticket_form_id=319988

If you select Pokemon go in the first dropdown, you get subcategories, probably want to go with either "item issue" or "technical issue"

That sounds enormously frustrating, and I haven't run across any other reports of that type. Good luck!