soc_puppet: [Homestuck] God tier "Rage" themed Dreamsheep (Sheep of Rage)
[personal profile] soc_puppet posting in [community profile] pokestop
After over a month of connection difficulty at work (thirty miles from where I live) but not at home, I thought the problem had finally resolved itself, and right on time for the Fire and Ice event!

Unfortunately, my issue began again earlier this afternoon (er, yesterday afternoon), and this time where I live rather than where I work. I lost my connection, was unable to log in after restarting the app and twice restarting my phone, and the app is now "unable to authenticate" my account since, in a fit of desperation, I decided to try re-entering my login information.

A quick Google search (which I should probably have tried ages ago) reveals that this is apparently a common problem for people logging in with their Pokemon Trainer Club account, of which I am one.

If anyone knows of a way to fix this, I'd love to hear it; I really don't want to just start a new game with a fresh account, but I also don't want to drive half an hour on the off-chance that being in the city where I work helps.

Edit: Force-closing the app also didn't help.

Edit 2: The fantabulous [personal profile] catness has provided a working fix! I will note that I had to do a bit of extra searching to find an old version of Pokemon Go to install, and fiddle with my phone's settings to allow it to boot, but it did indeed work.

I will also note that some searching tells me that the PTC login issue is only a problem on Android phones; iPhones seem to have no problem logging in with either account type.
Date: 2017-06-20 09:37 am (UTC)

catness: (fuckupfairy)
From: [personal profile] catness
Found this on Reddit: uninstall the app, and install the older version 0.63.1. Just did it, can confirm that it works :)
Date: 2017-06-20 01:37 pm (UTC)

grammarwoman: (Default)
From: [personal profile] grammarwoman
Oh my goodness, bless you for this! I was getting really irritated at not being able to log in yesterday, but I chalked it up to network shenanigans with the new updates, not that it no longer liked my PTC login. I was able to install the older version and connect again.

Thank you!
Date: 2017-06-20 11:09 pm (UTC)

kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)
From: [personal profile] kaberett
oh awesome :D


pokestop: the Pokemon Go logo (Default)

Most Popular Tags

Expand Cut Tags

No cut tags