soc_puppet: [Homestuck] God tier "Rage" themed Dreamsheep (Sheep of Rage)
[personal profile] soc_puppet posting in [community profile] pokestop
After over a month of connection difficulty at work (thirty miles from where I live) but not at home, I thought the problem had finally resolved itself, and right on time for the Fire and Ice event!

Unfortunately, my issue began again earlier this afternoon (er, yesterday afternoon), and this time where I live rather than where I work. I lost my connection, was unable to log in after restarting the app and twice restarting my phone, and the app is now "unable to authenticate" my account since, in a fit of desperation, I decided to try re-entering my login information.

A quick Google search (which I should probably have tried ages ago) reveals that this is apparently a common problem for people logging in with their Pokemon Trainer Club account, of which I am one.

If anyone knows of a way to fix this, I'd love to hear it; I really don't want to just start a new game with a fresh account, but I also don't want to drive half an hour on the off-chance that being in the city where I work helps.

Edit: Force-closing the app also didn't help.

Edit 2: The fantabulous [personal profile] catness has provided a working fix! I will note that I had to do a bit of extra searching to find an old version of Pokemon Go to install, and fiddle with my phone's settings to allow it to boot, but it did indeed work.

I will also note that some searching tells me that the PTC login issue is only a problem on Android phones; iPhones seem to have no problem logging in with either account type.
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Date: 2017-06-20 07:06 am (UTC)

kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)
From: [personal profile] kaberett
Thing that I forgot about, just in case: is your phone rooted? Magisk 12 started being detected about a week ago.
Date: 2017-06-20 07:28 am (UTC)

kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)
From: [personal profile] kaberett

It's something that gives you more control over your phone in some respects - but is banned by Pokemon Go because it gives you the ability to e.g. fake your GPS location. It's something I've historically done because on Android it's necessary if you want to let apps like f.lux adjust the colour of your screen. If you're not sure what it is you won't have done it!

Date: 2017-06-20 03:27 pm (UTC)

vass: A sepia-toned line-drawing of a man in naval uniform dancing a hornpipe, his crotch prominent (Default)
From: [personal profile] vass
Oh, is that the problem? *has not been able to log into PokeGo since about then*
Date: 2017-06-20 11:10 pm (UTC)

kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)
From: [personal profile] kaberett
... <3

did it fix it? (grumble grumble grumble I JUST WANT F.LUX TO WORK.)
Date: 2017-06-20 09:37 am (UTC)

catness: (fuckupfairy)
From: [personal profile] catness
Found this on Reddit: uninstall the app, and install the older version 0.63.1. Just did it, can confirm that it works :)


https://www.reddit.com/r/pokemongo/comments/6icasx/a_potential_fix_for_ptc_users_android/
Date: 2017-06-20 01:37 pm (UTC)

grammarwoman: (Default)
From: [personal profile] grammarwoman
Oh my goodness, bless you for this! I was getting really irritated at not being able to log in yesterday, but I chalked it up to network shenanigans with the new updates, not that it no longer liked my PTC login. I was able to install the older version and connect again.

Thank you!
Date: 2017-06-20 11:09 pm (UTC)

kaberett: Overlaid Mars & Venus symbols, with Swiss Army knife tools at other positions around the central circle. (Default)
From: [personal profile] kaberett
oh awesome :D
Date: 2017-06-21 10:34 am (UTC)

inkstone: The Gotcha screen from Pokemon Go (PokeGo)
From: [personal profile] inkstone
It looks like the new update was rolled out for Android phones first because it resolves this issue. Hopefully, that's true!
Date: 2017-06-21 09:43 pm (UTC)

ephemera: celtic knotwork style sitting fox (Default)
From: [personal profile] ephemera
The new update did, indeed, fix it for me, but only after being locked out for 24 hours and loosing my streak :(

Still the shadow of several new gyms on my walk into town is promising for future developments...
Edited Date: 2017-06-21 09:43 pm (UTC)

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